FREQUENTLY ASKED QUESTIONS
Q: What if my artwork arrives and I don’t like it?
A: We understand that sometimes, for one reason or another, your artwork might not quite work as you’d hoped. With our 14 day return policy you have a sense of security that you can return the artwork for a refund if you’d like to. More on returns here.
Q: How can I be sure I’m investing in quality artwork?
A: We take pride in maintaining a very high standard of quality across the board from originals to prints. If you are not satisfied with your artwork, please contact us directly.
Q: Are there any extra costs?
A: There may be an additional customs fee to pay when placing an order from anywhere other than South Africa. Learn more about customs here, or contact us directly.
Q: Do you offer payment plans?
A: Ingrid Nuss Fine Art financing allows you to spread the cost of your order over a range of monthly interest-free payments. Get in touch to apply or find a fit that is right for you.