FREQUENTLY ASKED QUESTIONS

Q: What if my artwork arrives and I don’t like it?

A: We understand that sometimes, for one reason or another, your artwork might not quite work as you’d hoped. With our 14 day return policy you have a sense of security that you can return the artwork for a refund if you’d like to. More on returns here.

Q: How can I be sure I’m investing in quality artwork?

A: We take pride in maintaining a very high standard of quality across the board from originals to prints. If you are not satisfied with your artwork, please contact us directly.

Q: Are there any extra costs?

A: There may be an additional customs fee to pay when placing an order from anywhere other than South Africa. Learn more about customs here, or contact us directly.

Q: Do you offer payment plans?

A: Ingrid Nuss Fine Art financing allows you to spread the cost of your order over a range of monthly interest-free payments. Get in touch to apply or find a fit that is right for you.

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